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People Analytics: Taking Data-Driven Action


Talent is the biggest investment made by today’s organizations;  yet, most people-related decisions are made informally. People  analytics involves using people-related data to drive HR and organizational decisions. In this course, you will use the people analytics action plan to help propel the analytics program at your  organization. You will explore the analytics maturity model and  discover the importance of leveraging strategic partnerships as  part of building your organization’s analytics potential. Finally,  the program will help prepare you to take a greater leadership  role as you begin using analytics to influence your organization’s  goals, and provide decision-makers with greater insight into  workforce-related considerations.



This program is designed to provide you with the knowledge and skills necessary to:

  • Identify organizational problems that can be addressed  through people analytics

  • Explore quantitative and qualitative tools and methods

  • Analyze a sample data set using the people analytics project framework

  • Use storytelling to elevate organizational insights



SECTION 1: Introduction

  • Welcome
  • SHRM competency model
  • Agenda
  • Learning objectives


SECTION 2: The People Analytics Overview

  • Defining People Analytics
  • The People Analytics Journey
  • Metrics vs. Analytics
  • Activity: Metrics vs. Analytics - The Business Case
  • Analytics Maturity Levels
  • Analytics Maturity Levels Scenario


SECTION 3: The People Analytics Project Framework:

  • The People Analytics Project Framework
  • Background - Hitting the Wall in HR Measurement
  • Background - The “LAMP” Model
  • Getting to Know the Business
  • Framing the Business Question
  • Root Cause Analysis
  • Fishbone Diagram/The  Five Whys
  • Case Study Activity – Parts 1 and 2
  • Getting to Your Hypothesis
  • Case Study Activity – Part 3
  • CRISP-OM Framework
  • Case Study Activity- Part 4
  • Apply People Analytics at  Your Organization


SECTION 4: The People Analytics Project Framework:

  • Qualitative vs. Quantitative Data
  • Data Types
  • Identifying the Most Effective Data for a Project
  • Using Integrated Data
  • Data Management
  • Case Study Activity - Part 5
  • Apply People Analytics at Your Organization


SECTION 5: The People Analytics Project Framework:

  • The Data Analysis Process
  • Useful Terminology
  • Choosing Data Fields
  • Practical Scenario: Olivia
  • Data Cleaning
  • Data Coding
  • Cognitive Bias
  • Data Sampling and Size
  • Types of Variables
  • Measurements of Central  Tendency
  • Case Study Activity - Part 6
  • Correlation and Causation
  • Correlation and Causation Video
  • Drawing Conclusions from  Data
  • Case Study Activity - Part 7
  • Apply People Analytics at  Your Organization


SECTION 6: The People Analytics Project Framework:

  • Deve loping Recommendations
  • Identify Your Audience
  • Plot the Story in Five Steps
  • Develop the Visuals
  • Chart Types
  • Prepare to Tell the Story
  • Tell the Story
  • Case Study Activity: Part 8
  • Implementation Strategies
  • Staying Current in the  Field
  • Apply People Analytics at  Your Organization


SECTION 7: Conclusion

  • Takeaway Thoughts
  • Program Follow-up
  • People Analytics Toolkit




People Analytics: Taking Data-Driven Action

SKU: 000017
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