PROGRAM OVERVIEW
Talent is the biggest investment made by today’s organizations; yet, most people-related decisions are made informally. People analytics involves using people-related data to drive HR and organizational decisions. In this course, you will use the people analytics action plan to help propel the analytics program at your organization. You will explore the analytics maturity model and discover the importance of leveraging strategic partnerships as part of building your organization’s analytics potential. Finally, the program will help prepare you to take a greater leadership role as you begin using analytics to influence your organization’s goals, and provide decision-makers with greater insight into workforce-related considerations.
PROGRAM OBJECTIVES
This program is designed to provide you with the knowledge and skills necessary to:
Identify organizational problems that can be addressed through people analytics
Explore quantitative and qualitative tools and methods
Analyze a sample data set using the people analytics project framework
Use storytelling to elevate organizational insights
PROGRAM OUTLINE
SECTION 1: Introduction
- Welcome
- SHRM competency model
- Agenda
- Learning objectives
SECTION 2: The People Analytics Overview
- Defining People Analytics
- The People Analytics Journey
- Metrics vs. Analytics
- Activity: Metrics vs. Analytics - The Business Case
- Analytics Maturity Levels
- Analytics Maturity Levels Scenario
SECTION 3: The People Analytics Project Framework:
- The People Analytics Project Framework
- Background - Hitting the Wall in HR Measurement
- Background - The “LAMP” Model
- Getting to Know the Business
- Framing the Business Question
- Root Cause Analysis
- Fishbone Diagram/The Five Whys
- Case Study Activity – Parts 1 and 2
- Getting to Your Hypothesis
- Case Study Activity – Part 3
- CRISP-OM Framework
- Case Study Activity- Part 4
- Apply People Analytics at Your Organization
SECTION 4: The People Analytics Project Framework:
- Qualitative vs. Quantitative Data
- Data Types
- Identifying the Most Effective Data for a Project
- Using Integrated Data
- Data Management
- Case Study Activity - Part 5
- Apply People Analytics at Your Organization
SECTION 5: The People Analytics Project Framework:
- The Data Analysis Process
- Useful Terminology
- Choosing Data Fields
- Practical Scenario: Olivia
- Data Cleaning
- Data Coding
- Cognitive Bias
- Data Sampling and Size
- Types of Variables
- Measurements of Central Tendency
- Case Study Activity - Part 6
- Correlation and Causation
- Correlation and Causation Video
- Drawing Conclusions from Data
- Case Study Activity - Part 7
- Apply People Analytics at Your Organization
SECTION 6: The People Analytics Project Framework:
- Deve loping Recommendations
- Identify Your Audience
- Plot the Story in Five Steps
- Develop the Visuals
- Chart Types
- Prepare to Tell the Story
- Tell the Story
- Case Study Activity: Part 8
- Implementation Strategies
- Staying Current in the Field
- Apply People Analytics at Your Organization
SECTION 7: Conclusion
- Takeaway Thoughts
- Program Follow-up
- People Analytics Toolkit
Recertification
SHRM: 15 PDCs